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Software programs are a
Copyright (c) 1999 intellectual material of the manufacturer: ProForce
Corporation. None of the software materials
may be copied, reproduced, modified, published, uploaded, posted,
transmitted, disassembled, or distributed in any form or by any
means other than as described by ProForce or with prior written
permission. All rights not expressly granted herein are reserved.
At Merchant's sole option,
multiple software orders received simultaneously, may be shipped
in one combined package. Immaterial of the separate shipping charges
reflected on order forms, will do not charge two shipping
charges.
Multiple orders may be
combined as one transaction charge, at the Merchant's sole option,.
Delivery is typically sent
to you from our warehouse processing center via Fed/Ex or the US
Postal Service within 1-5 business days, to the specified address
submitted with the order form. Orders which are not delivered within
11 business days, shall be deemed lost, and will be reprocessed
free of charge. Our policy is We will not charge additional
processing, or shipping charges.
We have specific restrictions
regarding shipment methods. Please, review "Returning Merchandise"
information (lower page), before attempting to ship any item to
this Merchant or processing/shipping center. We will not accept
shipments not conforming to our inbound shipment policy. Therefore,
it is important that you read the "Returning Merchandise"
information below.
We will attempt to resolve
any problems as quickly and easily as possible.
If you are unsure of the
content of any software product title, please contact us >before
purchasing< and ask questions! We are happy to help you verify
that you are purchasing the right software which will meet your
needs.
After any software product
delivery, we cannot issue a refund. The software file(s) are on
your computer and as we cannot be sure it would be destroyed after
returning the program. This policy ensures that publishers receive
the proper royalty for their work and hat their intellectual property
is protected.
Software returned within
14-days from date of purchase are eligible for storefront merchandise
credit or exchange. Excluding software defects, no merchandise credits
or exchanges are allowed after 14-days from the date of purchase.
Provided you meet the terms
and conditions listed below, you may exchange or return an item
for merchandise credit.
Please allow 15-business
days from the date you send any package for processing.
RETURN TERMS
Shipping and handling charges
are nonrefundable.
An open-box or broken CD-ROM
seal product is only exchangeable for same item exchange and may
not be returned for a refund.
All
exchanges and returns require a Return Merchandise Authorization
(RMA) number*. Exchanges and merchandise credits
cannot be processed without one.
An RMA must be requested
within 14-days of the original invoice date. Thereafter, all sales
are final.
The returned package must
be received within 10-business days of the RMA issued date.
RMA numbers are valid for
seven 7-days from date of issuance. Returns should be shipped to
the address given by the Real Estate Agent Software Customer Satisfaction Department
along with the RMA number.
The RMA number must appear
on your return packing label. Please do not write on the outside
of the box.
Returns will not be accepted
without an RMA.
All products are sold with
the terms and policies of the specific software vendor where you
purchased the product. Please note: Purchases from third party Internet
download software vendors return policies must be obtained from
the individual Reseller, not Merchant.
You must indicate why you
are returning the merchandise. Carefully and securely repack the
item using the original packaging if possible. Be sure to include
all parts.
For your protection, we
suggest you insure the package, and save the receipt for your records.
Only merchandise received by our warehouse can be credited.
You are responsible for
all freight charges. However, you will be credited all reasonable
and customary freight charges (relevant to that item) if product
is damaged or defective, or the wrong item was shipped.
All items must be returned
in "as new" condition in the original sealed and unopened packaging
and have all accessories, blank warranty cards, and user’s manuals,
if any.
Please note all returns
conditions listed below, prior to proceeding with any return.
Three easy steps:
- Send us your request
via e-mail. (Please include your
order number).
- We will send you instructions,
with an RMA request form to complete and return by e-mail.
- You may contact our Customer
Care department at (952) 884-2051 from 9 AM to 5 PM, Monday
through Friday, and 11 AM to 3 PM Saturday and Sunday, CST.
We will do our best to process
the return request quickly. Please allow 14-21 days.
At times software may discontinue
manufacturing a product. Items offered at discounted pricing and
clearly marked as discontinued, are not eligible for return or exchange.
At times, we will customize
a software product at the purchasers request. Those items, are not
eligible for return or exchange.
Returns on clearance, special
offer, or sale items cannot be exchanged or returned, as the manufacturer
has either discontinued these items or we no longer have them in
stock.
By submitting any software
order, you acknowledge and agree that the website and any software
("Software") purchased through the website, contain proprietary
and confidential information that is protected by applicable intellectual
property and other laws. You further acknowledge and agree that
Content contained in sponsor advertisements or information presented
to you through the software or Merchant is protected by copyrights,
trademarks, service marks, patents or other proprietary rights and
laws. Except as expressly authorized by product manufacturer or
us, you agree not to modify, rent, lease, loan, sell, disassemble,
distribute or create derivative works based on the web-site or Software,
in whole or in part. A single license grants you a personal, nontransferable
and non-exclusive right and license to use the software on a single
computer; provided that you do not (and do not allow any third party
to) copy, modify, create a derivative work of, reverse engineer,
reverse assemble or otherwise attempt to discover any source code,
sell, assign, sub-license, grant a security interest in or otherwise
transfer any right in the Software. You agree not to modify the
software in any manner or form, or to use modified versions of the
software.
Some software features links
to other World Wide Web sites or resources. Because manufacturer
has no control over such sites and resources, you acknowledge and
agree that Merchant and Manufacturer are not responsible for the
availability of such external sites or resources, and does not endorse
and is not responsible or liable for any content, advertising, products,
continued existence, or other link operational features, on or available
from such sites or resources accessed through the Software's active
forms, or Internet Control Panel features. You further acknowledge
and agree that Merchant and Manufacturer shall not be responsible
or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by, or in connection with, use of, or reliance
on, any such linked content, goods or services available on or through
any such site or resource. Further, you agree to indemnify and hold
Merchant and Manufacturer, and its subsidiaries, affiliates, officers,
agents, co-branders or other partners, and employees, harmless from
any claim or demand, including reasonable attorneys' fees, made
by any third party due to or arising out of Internet content made
available through the Software active-links, and control panel features,
for any reasons whatsoever, including your violation of any active-form/control
panel directed destination site owners terms for use, or your violation
of any rights of another.
MERCHANT HEREBY EXPRESSLY
DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE. This disclaimer in no way affects the term of any manufacturer's
warranty.
Merchant is providing this
site and its contents on an "AS IS" basis and makes no warranty
or representation, either express or implied, including the warranties
of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall this Merchant
or any subsidiaries or affiliates, or their respective officers,
directors, employees, representatives or agents be liable for special,
incidental, consequential, punitive, indirect, or other special
damages, including but not limited to, loss of data, use, or profits,
however caused, whether for breach of contract, negligence, or otherwise,
and whether or not Merchant has been advised of the possibility
of any such damages.
IN NO EVENT SHALL THIS MERCHANT,
OR PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES
(INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE, OR PROFITS), HOWEVER
CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE,
AND WHETHER OR NOT MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY
OF ANY SUCH DAMAGES. YOU AGREE THAT THE MERCHANT OR AFFILIATED PARTIES
MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY MERCHANT SHALL
NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT
ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES
SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO
THE EXTENT SUCH JURISDICTIONS LAW IS APPLICABLE TO THIS AGREEMENT.
RESTRICTED RIGHTS LEGEND:
Software is "Restricted Computer Software." Use, duplication, or
disclosure by the US Government is subject to restrictions as set
forth in this Agreement and as provided in DEARS 227.7202-1(a) and
227.7202-3(a) (1995), DFARS 252.227-7013 (OCT 1988), FAR 12.212(a)(1995),
FAR 52.227-19, or FAR 52.227-14, as applicable.
End users may also transfer the LICENSED
SOFTWARE from one computer to another (provided the LICENSED SOFTWARE
on the transferring computer is deleted upon completion of transfer).
You may not electronically transfer the LICENSED SOFTWARE from one
computer to another over a network or transfer, sub-license, re-license,
resell, assign, rent, distribute copies of the LICENSED SOFTWARE
to others, or otherwise transfer the LICENSED SOFTWARE commercially
for the benefit of a third party.
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